5 years and more
Experience Required
38.00h
Working hours
0-25%
Amount of Travel
English, German
Deutsche Telekom AG
Your tasks
- Lead the strategy, design, and go-to-market execution of handset propositions, including trade-in, forward trade-in, insurance, and other device lifecycle programs
- Identify and develop new commercial opportunities to drive ARPU, customer satisfaction, and retention
- Own and optimize the end-to-end customer journey across mobile handset acquisition, upgrades, trade-in, and retention touchpoints
- Collaborate with product, marketing, sales, and operations teams to deliver seamless propositions and exceptional customer experiences
- Negotiate, manage, and expand relationships with external partners (e.g., OEMs, insurance providers, trade-in vendors) to maximize value creation
- Monitor market trends, competitor activity, and customer insights to inform strategy and maintain a market-leading position
- Lead cross-functional teams to execute roadmap priorities efficiently and effectively
Requirements
- Proven experience in business development, mobile handset proposition management, or commercial roles in telecommunications or consumer electronics
- Deep understanding of the handset ecosystem, including trade-in programs, device financing, insurance, and device lifecycle services
- Track record of launching revenue-generating initiatives, increasing ARPU, or improving B2C customer retention
- Experience managing complex customer journeys and collaborating across diverse teams
- Excellent communication, negotiation, and stakeholder management skills—internally and with strategic partners
- Fluent in English; additional European languages are a plus
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Your Profile
You have a degree Business Administration or comparable vocational training with a corresponding specialization or subject-specific additional training or several years of professional experience in the field of product development.
Furthermore, you are characterized by detailed company-specific knowledge or exceptional specialist knowledge and skills:
- Very good experiences in classic and agile forms of cooperation
- Excellent experience in the management of strategically oriented projects
- Outstanding knowledge and experience in the commercial and Mobile Handset environment
- Several years of experience in commercial management for 5-8
- Detailed market knowledge in the field of Device Ecosystems
- Excellent knowledge of MS Office
- Analytical way of working and strong ability to work in a team
Severely disabled applicants with equal qualification will be given particular consideration.
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This is what we offer
Part-time possible
With us there are not only full-time jobs - we also offer this position on a part-time basis.
Canteen on-site
Healthy eating in the company of colleagues - our on-site canteen makes it possible. Here you can choose from a large selection of hot and cold dishes in comfort and only a few minutes away from your office.
Flexible working hours
Room for professional and private challenges - with our flexible working time models, we offer the opportunity to work self-determined. Exactly as it suits life and your current situation.
Training offers and allowances
Lifelong learning is essential for us. Whether on site or digitally. We offer a wide range of further education opportunities - from seminars to part-time studies.
Pension scheme
Well positioned for the future - we offer a company pension scheme and pay regular contributions into a personal pension account depending on the age and income of our employees.
Employee discounts
Products and services at a discount - our employees receive discounts in the fixed network, Internet, mobile communications, TV and Smarthome sectors. Family and friends also benefit from many offers.
Health offers and insurance
The health of our employees is important to us. Therefore, we offer free health checks, regular preventive medical checkups as well as many (online) courses on health-related matters.
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About us
About us
Deutsche Telekom AG
We feel as much at home in Bonn as we do in the 50 other countries around the globe where we provide our services. As one of the leading telecommunications providers in Europe, we also have a footprint in the markets in Asia and the United States. We're on our way to become one of the industry's top service companies and want you to help us to get there.
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Contact
Hervé Serrette
Any questions? I´m happy to help! For your application please use our online job tool.